We're here to help with any questions about our products, shipping details, or even general Japan travel advice. Our team of Japan experts is happy to assist you in planning your perfect Japanese adventure.
8-1-5 Kimura, Koizumi-cho, Chuoku
Saito City, Gunma 5218258, Japan
Registration Number: 41789012
Established: 2009
We ship to over 50 countries worldwide, with free shipping to the USA, Canada, EU, UK, and Australia on all orders. For other countries, shipping costs will be calculated at checkout.
Standard shipping typically takes 7-14 business days for international orders. We also offer express shipping options at checkout for faster delivery (2-5 business days).
We accept returns within 30 days of delivery for unused items in original packaging. Please see our Refund Policy for complete details.
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible if you need to make changes.
Yes! Our team consists of Japan travel experts who are happy to provide general travel advice. While we can't plan your entire trip, we can certainly point you in the right direction.
Currently, we operate exclusively online. However, we do have occasional pop-up shops in major cities. Follow our social media for announcements about these events.
